What Information We Hold and Why
When you open an account with pk 999, we collect the details you submit during registration — your name, contact number, and the mobile wallet identifiers you use for deposits, whether that is bKash, Nagad or Rocket. We also log session data: device type, browser version,
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and the IP address connected at login. This helps us verify your account and flag unusual access patterns. Payment data passed through bKash, Nagad or Rocket is handled under those providers' own security frameworks, and we do not store full wallet credentials on our servers. We
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retain transactional records for as long as required to meet our operational obligations and respond to account disputes. You can request a summary of the data we hold on your account by contacting support through the channel listed on this page. All rights described here apply
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subject to your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.