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How pk 999 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to access or delete data
pk 999 How pk 999 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Email Support Send your data request or privacy concern to our support email. We aim to respond within the timeframe required by applicable rules for your region.
Live Chat Open the chat widget from your account dashboard to speak directly with our support team about data access, correction or removal requests.
Account Help Centre Log in and visit the Help section to submit a formal privacy request, including wallet data queries related to bKash, Nagad or Rocket transactions.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Cookies and Device Tracking

We use cookies to keep your session active across devices and remember your last login state. You can manage cookie preferences through your browser settings at any time.

Payment Data Security

bKash, Nagad and Rocket transaction references are logged for account reconciliation only. We do not share your mobile wallet number with third-party advertisers.

Data Retention Policy

Account and transaction records are kept for the period needed to handle disputes and meet operational requirements. After that period, data is deleted or anonymised.

Requesting Changes to Your Data

You can ask us to correct inaccurate account details or request deletion of your data by contacting support. We process requests subject to local law in your eligible region.

Your Questions About Our Privacy Practices

Below are the questions we hear most from people who want to understand how pk 999 manages their account data. If your question is not answered here, reach us through live chat or the Help section after logging in.

We collect your name, contact number, and the mobile wallet identifiers you use — such as your bKash or Nagad number — along with device and IP session data recorded at login.

We do not store full wallet credentials. Payment references are logged for account reconciliation. The actual transaction security sits within bKash, Nagad and Rocket's own infrastructure.

Log in and use the Help section to submit a data access request, or contact us via live chat. We will respond within the timeframe applicable to your eligible region under local law.

Yes. Submit a deletion request through the Help section or via support email. We process removals subject to any retention obligations required by local law in your region.

Cookies maintain your session state, remember your device across visits, and help us spot unusual login patterns. You can adjust cookie settings directly in your browser without losing your account access.

We do not sell or share your personal data with advertisers. Data may be shared only where required by applicable law or with payment processors like bKash and Nagad strictly to complete your transaction.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.